Assignment Help:. Explain how organizations use social media to communicate with their consumers through a crisis and evaluate how the negative comments were handed by the organizations

You have assigned the task as Market Manager to scan social media web sites and try to mitigate the negative consumer posting from a recent crisis. Explain how organizations use social media to communicate with their consumers through a crisis and evaluate how the negative comments were handed by the organizations. Asses a recommendation for better communication and explain why.

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